Introduction to Hospitality, 9th Edition © 2024

Introduction to Hospitality, published by Pearson, is a comprehensive and lively survey of the world’s largest industry, designed for tomorrow’s leaders. Students explore the vibrant inner workings of each hospitality segment.

  • Author John Walker provides current industry
  • Dive into lodging, restaurants, tourism, recreation, attractions, clubs and managerial areas
  • Chapter updates include post-pandemic implications, as well as What do you think? critical-thinking discussion questions.
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For students investigating a career in hospitality

Explore hospitality careers paths and learn professional skills to succeed.

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Includes all Areas of Hospitality

Explore this vast industry that plays a significant role in the nation’s economic growth including hotels and resorts, restaurants, event management and even theme parks.

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A Real-World approach


Inspire students with profiles of various hospitality professionals, case studies, and examples from around the industry.

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Teach Career Skills


Students learn what it takes to succeed in the industry including education requirements, communication, guest service, teamwork, and critical thinking.

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The latest Industry Insights

The hospitality industry is constantly evolving, with new trends and technologies emerging regularly. Introduction to Hospitality ensures students are aware of the latest practices and innovations.

New and updated features to the 9th Edition

  • Revised Organization
  • Critical Thinking
  • A Real-World Approach

Revised Organization

  • Revised, five-part organization
    • Hospitality and Lodging
    • Beverages and Restaurants
    • Tourism, Recreation, Attractions, Clubs & Gaming
    • Events, Attractions, Leadership & Management
    • Managerial Areas of The Hospitality Industry
  • New Chapter on Cruising
    The new Chapter 12 explores the Cruising industry.
  • New Coverage of COVID-19 Implications
    The implications of COVID-19 in all segments of hospitality are woven throughout.
  • New and Expanded Topics
    New topics include ghost kitchens, senior living, sustainability, gaming technology, and social media.
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Critical Thinking

  • What do you think?
    New thought-provoking discussion questions in every chapter.
  • Apply Your Knowledge
    Apply the knowledge and skills learned in each chapter to real-life industry topics.
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A Real-World Approach

  • Case Studies
    In this edition, you will find a new case study written for each chapter—all based on industry scenarios. Students will be challenged to test their skills and knowledge as they address and recommend appropriate actions in each situation.
  • Corporate Profiles
    Learn about the practices, growth, and scope of leading corporations and organizations.
  • Introducing..., and A Day in the Life Features
    Students are introduced to industry practitioners’ careers, the issues and challenges they encounter, and their achievements and contributions. These features give a “from-the-heart,” up-close and personal view of their work. From dreams to reality—follow the career paths to success for industry leaders and learn from their experiences.
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Access and interact with the Introduction to Hospitality content to promote learning

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Interactive eText Overview

Tour the engaging features of the Bookshelf by VitalSource® Student eText.

Online Platform for your Hospitality CTE Program

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The Bookshelf by VitalSource eText platform features include search and navigation, bookmarking, note taking, creating personalized study tools and more. Students can access content anytime, anywhere, including 100% offline access.

Additional Resources for Introduction to Hospitality

  • Downloadable Teacher Resources
  • Instructor’s Manual
  • Visual Aid Presentations
  • Test Bank with TestGen®

Downloadable Teacher Resources

Access the complete collection of Teacher Resources provided for Introduction to Hospitality , 9th Edition.

Download Teacher Resources
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Instructor’s Manual

The downloadable Instructor’s Manual Includes teaching tips, discussion questions, vocabulary support, and lesson plan suggestions.



Download Teacher Resources
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Visual Aid Presentations

Visual Aid PowerPoint® Presentations begin each class session with an engaging review of objectives and key vocabulary terms.



Download Teacher Resources
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Test Bank with TestGen®

The Test Bank includes multiple choice, fill-in-the-blank, and True/False questions for each chapter.
TestGen helps you quickly create paper quizzes and tests that supplement the content in your textbook, without creating extra work for you.



Download Teacher Resources
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Frequently Asked Questions about Introduction to Hospitality

  • What topics are included in the Table of Contents?

    PART I: INTRODUCING HOSPITALITY AND LODGING

    • Introducing Hospitality
    • The Hotel Business Rooms
    • Division Hotel
    • Food and Beverage

    PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES

    • Beverages
    • The Restaurant Business
    • Restaurant Management
    • Managed Services

    PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING

    • Tourism
    • Recreation, Attractions, and Clubs
    • Gaming Entertainment
    • Cruising

    PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT

    • Meetings, Conventions, and Expositions
    • Events
    • Leadership, Management, and Marketing

    PART V: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY

    • Planning
    • Organizing
    • Communication and Decision-Making
    • Control
  • What grade levels is this text appropriate for?
    Grades 10-12
  • What types of courses is this text best suited for?
    This program is designed for introductory courses in Hospitality or Hospitality Marketing.
  • What Student Resources are available?
    Available Student Resources include the print Student Edition and eText on the Bookshelf by VitalSource®.
  • What Teacher Resources are available?
    Available Teacher Resources include the downloadable Instructor’s Manual, Test Bank with TestGen®, and Visual Aid Presentations.
  • What are the digital license options?
    Student digital access to the Bookshelf by VitalSource® eText can be purchased for 1 or 6 years.
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PEARSON, MYLAB, REVEL, Pearson Logo are trademarks owned and/or registered by Pearson plc and/or its affiliates. All other third party marks associated with these products are the property of their respective owners. Copyright in the works referenced herein is owned by Pearson Education, Inc. Pearson Education has control over the editorial content in these instructional materials.

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