Introduction to Hospitality, 9th Edition © 2024
Introduction to Hospitality, published by Pearson, is a comprehensive and lively survey of the world’s largest industry, designed for tomorrow’s leaders. Students explore the vibrant inner workings of each hospitality segment.
- Author John Walker provides current industry
- Dive into lodging, restaurants, tourism, recreation, attractions, clubs and managerial areas
- Chapter updates include post-pandemic implications, as well as What do you think? critical-thinking discussion questions.
For students investigating a career in hospitality
Explore hospitality careers paths and learn professional skills to succeed.
Includes all Areas of Hospitality
Explore this vast industry that plays a significant role in the nation’s economic growth including hotels and resorts, restaurants, event management and even theme parks.
A Real-World approach
Inspire students with profiles of various hospitality professionals, case studies, and examples from around the industry.
Teach Career Skills
Students learn what it takes to succeed in the industry including education requirements, communication, guest service, teamwork, and critical thinking.
The latest Industry Insights
The hospitality industry is constantly evolving, with new trends and technologies emerging regularly. Introduction to Hospitality ensures students are aware of the latest practices and innovations.
New and updated features to the 9th Edition
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Revised Organization
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Critical Thinking
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A Real-World Approach
Revised Organization
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Revised, five-part organization
- Hospitality and Lodging
- Beverages and Restaurants
- Tourism, Recreation, Attractions, Clubs & Gaming
- Events, Attractions, Leadership & Management
- Managerial Areas of The Hospitality Industry
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New Chapter on CruisingThe new Chapter 12 explores the Cruising industry.
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New Coverage of COVID-19 ImplicationsThe implications of COVID-19 in all segments of hospitality are woven throughout.
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New and Expanded TopicsNew topics include ghost kitchens, senior living, sustainability, gaming technology, and social media.
Critical Thinking
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What do you think?New thought-provoking discussion questions in every chapter.
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Apply Your KnowledgeApply the knowledge and skills learned in each chapter to real-life industry topics.
A Real-World Approach
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Case StudiesIn this edition, you will find a new case study written for each chapter—all based on industry scenarios. Students will be challenged to test their skills and knowledge as they address and recommend appropriate actions in each situation.
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Corporate ProfilesLearn about the practices, growth, and scope of leading corporations and organizations.
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Introducing..., and A Day in the Life FeaturesStudents are introduced to industry practitioners’ careers, the issues and challenges they encounter, and their achievements and contributions. These features give a “from-the-heart,” up-close and personal view of their work. From dreams to reality—follow the career paths to success for industry leaders and learn from their experiences.
Access and interact with the Introduction to Hospitality content to promote learning
Interactive eText Overview
Tour the engaging features of the Bookshelf by VitalSource® Student eText.
Online Platform for your Hospitality CTE Program
The Bookshelf by VitalSource eText platform features include search and navigation, bookmarking, note taking, creating personalized study tools and more. Students can access content anytime, anywhere, including 100% offline access.
Additional Resources for Introduction to Hospitality
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Downloadable Teacher Resources
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Instructor’s Manual
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Visual Aid Presentations
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Test Bank with TestGen®
Downloadable Teacher Resources
Download Teacher Resources
Instructor’s Manual
The downloadable Instructor’s Manual Includes teaching tips, discussion questions, vocabulary support, and lesson plan suggestions.
Download Teacher Resources
Visual Aid Presentations
Visual Aid PowerPoint® Presentations begin each class session with an engaging review of objectives and key vocabulary terms.
Download Teacher Resources
Test Bank with TestGen®
The Test Bank includes multiple choice, fill-in-the-blank, and True/False questions for each chapter.
TestGen helps you quickly create paper quizzes and tests that supplement the content in your textbook, without creating extra work for you.
Download Teacher Resources
Frequently Asked Questions about Introduction to Hospitality
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What topics are included in the Table of Contents?
PART I: INTRODUCING HOSPITALITY AND LODGING
- Introducing Hospitality
- The Hotel Business Rooms
- Division Hotel
- Food and Beverage
PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
- Beverages
- The Restaurant Business
- Restaurant Management
- Managed Services
PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
- Tourism
- Recreation, Attractions, and Clubs
- Gaming Entertainment
- Cruising
PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT
- Meetings, Conventions, and Expositions
- Events
- Leadership, Management, and Marketing
PART V: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
- Planning
- Organizing
- Communication and Decision-Making
- Control
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What grade levels is this text appropriate for?Grades 10-12
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What types of courses is this text best suited for?This program is designed for introductory courses in Hospitality or Hospitality Marketing.
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What Student Resources are available?Available Student Resources include the print Student Edition and eText on the Bookshelf by VitalSource®.
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What Teacher Resources are available?Available Teacher Resources include the downloadable Instructor’s Manual, Test Bank with TestGen®, and Visual Aid Presentations.
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What are the digital license options?Student digital access to the Bookshelf by VitalSource® eText can be purchased for 1 or 6 years.
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